Skip to main content
    CyberSafe Coach

    For you, your family and your children

    Stay a step ahead of scams, for everyone at home

    A free check, then one small step a week, about 10 minutes. Coach Nell is there when a text or call doesn't feel right, and your children learn through games made for their age. Free for families.

    Who are you keeping safe?

    Free for families, no sign-up to start ·

    Here for a school, business or charity? Each has its own website

    A short looping video of Lee Lawrenson, founder of CyberSafe Coach, presenting the platform at the Greater Manchester Security Hub, alongside short quotes from people who use it.

    What you get

    1. See where to startAnswer three quick questions about who you are keeping safe. Your first step is free, in about 2 minutes.
    2. One small step a weekAbout 10 minutes, chosen for you and the people you live with.
    3. Someone to askCoach Nell and step-by-step help whenever a scam or worry lands.
    4. Games your children want to playFree online safety games and checks for ages 5 to 18, matched to their age.

    You're not alone in wanting to get ahead of this. There were about 4.5 million fraud incidents in England and Wales in the year to June 2026, and small habits at home are one of the best defences. Source: Office for National Statistics, Crime in England and Wales

    Why it's different

    Antivirus protects the device. We help the person.

    Keep your antivirus, spam filters and parental controls. They block known bad sites and files. We cover what they can't: the judgement to spot what gets through, and the confidence to say something.

    • A woman smiling as she practises a short quiz on her phone in a cafe

      Skills, not just blocks

      You practise spotting scam texts, fake calls and AI fakes, so you know what to do when one gets past the filter.

    • An older man in a shop pausing to think about a text message on his phone

      The risks software can't see

      A message from a "delivery company", or a call from someone pretending to be your bank or a loved one, works on people, not devices. We help you pause and check.

    • A woman at home raising a fist in celebration at her laptop

      Progress you can see

      A safety score that grows as you take each small step, and a record of everything you've done.

    Works alongside your existing tools. We don't replace them.

    For your children

    Games they ask to play, and the talk that comes after

    Each age has its own world, from spotting pretend for five-year-olds to fake profiles and money scams for teenagers. Free, with no adverts, and a few words for you on what to talk about together.

    Pick a world
    A painted map of the children's worlds, from a cottage and a treehouse to a city on the hills, joined by a glowing path with shields along it
    A woman ticking off a small task on her phone at her garden table

    About ten minutes a week

    One thing to do, chosen for you

    Coach Nell picks the step that will help your household most, like turning on two-step sign-in for your email or agreeing a family password for calls that sound like someone you love. She tells you how long it takes before you start. No list of forty things, no homework.

    When something feels wrong

    Calm help, step by step

    Paid someone you shouldn't have, or lost access to an account? Digital 999 walks you through what to do first, in plain words, with the right people to call. No sign-in needed.

    A young man helping his grandmother as she phones her bank at the kitchen table

    A game for adults

    Would you spot the fake?

    Everyday scams puts real-looking texts, emails, calls and adverts in front of you. About half are genuine, so you practise trusting the right ones too. Decide, choose what you'd do, and see what gave it away. Free, with no timer.

    Try 4 messages free

    Worried about a text, email or call?

    A calm, simple page with plain words and big buttons, for you or someone you care for. No sign-in needed.

    Take me to the simple help page

    Made for older adults, carers, and anyone who'd like things explained more gently. Free to use.

    Our Cyber Essentials Lab at DiSH Manchester, with the CyberSafe Coach slide on screen

    2% of all our revenue goes to CyberSafe Foundation CIC

    Automatically funds subsidised access for qualifying charities and community groups. No opt-in required.

    CyberSafe Foundation · Community Interest Company No. 17106862
    United Kingdom flagUnited States flag
    International partnership
    CyberSafe Coach logoNTEN logo

    Proud international partner of NTEN

    CyberSafe Coach is recommended by NTEN as an online safety platform, helping nonprofits assess their cyber risks, build lasting digital safety habits, and access ongoing guidance to keep their teams protected.

    A community of more than 25,000 people using technology for social change
    Visit nten.org

    Common questions

    What can I use for free?
    The safety assessment and personalised summary are free to use, with no signup required. You can see where you stand and get your top priorities without creating an account.
    Do I need to create an account?
    No. You can complete the check and see your results without signing up. Creating an account lets you save your progress and access step-by-step guided fixes.
    What happens after the check?
    You will see a clear summary of your situation, what matters most, and practical next steps. If you sign up, you will get guided help to work through fixes one at a time.