For you
Know what to do when a message doesn't feel right
A free check of your own online safety, then one small step a week. Plus somewhere to check a message, a link or a call when you're not sure, and calm help if something has already gone wrong.
Free for individuals. No card, and no account needed to start.
Under 5 minutes. You get a score out of 100 and your first step.
- Your checkA score out of 100 and one small step a week
- Not sure about a message?Paste it into Scam Check before you reply
- Already clicked or paid?Digital 999 takes you through it, step by step
What you get
What you get
A safety check
Questions about your accounts, devices and habits, a score out of 100, and your fixes in order, most important first.
One step a week
One small task at a time, so the habits stick without taking over your evening.
Scam Check
Paste a text, email or social post you're unsure about and see what gives it away, and what to do next.
Check a Link
See what a link points to before you open it. If you've already clicked, it takes you to the right help.
Digital 999
For when something has gone wrong: a hacked account, money sent, or details given away. Calm steps, in the right order.
Scam alerts
A short note when a new scam is doing the rounds, including AI fakes and copycat websites.
Less work, not more
What a week looks like
No course to sit through. A few minutes when it suits you.
Start of the week
Your one small step, picked from your check, waiting on your dashboard.
When you've a few minutes
A short guide on something real, like a fake delivery text or a call claiming to be your bank.
When something lands
Check it in Scam Check, or ask Coach Nell, before you reply or pay.
Over the months
Recheck your score as you tick things off, and the steps move on with you.
Free guides
Worth ten minutes of your time
Plain guides to the scams people in the UK are running into right now. No sign-in needed.
Guides
- How to spot a phishing emailThe signs that give a fake message away.
- How to create a strong passwordThree random words, a password manager, and 2-step verification.
- Verify before you actThe one habit that stops most scams: check it another way first.
- Deepfake and voice clone scamsWhen a familiar voice or face asks for money.
- Romance and relationship scamsHow they build trust, and the moment money comes up.
- Investment and crypto scamsGuaranteed returns, celebrity adverts and fake trading apps.
- Remote access and tech support scamsNobody genuine will ask to take over your computer.
- Upfront payment scamsA fee to unlock a prize, a loan or a parcel.
Worried someone is watching or following you online?
Our cyberstalking guide covers the signs, tracking apps and hidden trackers, keeping evidence, and who can help. Read it on a device the other person hasn't had access to.
Why it works
Reading up after a scare, or a little and often?
Most of us only look into this after a close call. Here's how a little and often compares.
| Question | After a scare | CyberSafe Coach |
|---|---|---|
| When you learn | After something has happened | A small step each week, before anything does |
| What you learn | Whatever comes up in a search | Your own fixes, in order, from your check |
| New scams and AI fakes | You hear about them late | Alerts as new ones appear |
| In the moment | Guessing, or asking a friend | Scam Check, Digital 999 and Coach Nell to ask |
Pricing
Free for you
Everything on this page is free for individuals, the app included.
Individuals
Free
No card, and no account needed to start.
- Safety check with a score out of 100
- One small step a week, with weekly tips
- Short guides on the scams going round now
- Scam Check, Check a Link and Digital 999
- Scam alerts and the CyberSafe Coach app
Looking out for your family too?
The families page has the household check, conversation starters for each age, and games for children aged 6 to 18.
The detail
What the check asks about
Your passwords and accounts, your phone and computer, what you share on social media, and how you handle unexpected messages and calls.
There are no trick questions and no test to pass. The point is to find the one or two changes that make the biggest difference for you.
If something has already gone wrong
Start with Digital 999. It asks what happened and gives you the steps in the right order, such as calling your bank first if money has gone.
- Call your bank on 159 if you think you've been scammed. It connects you safely to most UK banks.
- Forward scam texts to 7726, free on most UK networks.
- Report fraud at reportfraud.police.uk or call 0300 123 2040.
If you're in danger right now, call 999.
What this is, and what it isn't
It is: practical habits, a second opinion on messages you're unsure about, and calm help when something goes wrong.
It isn't: antivirus software, a way to get money back, or a replacement for your bank or the police. We never ask for your passwords or bank details.
Cyber Essentials certified
The UK government-backed standard for the basics of cyber security. Verify our certificate.
Start with the free safety check
It takes under 5 minutes. You'll get a score out of 100 and your first small step.